Storm Shield APP - Support

Announcements & Overview for Storm Shield App 5

• LATEST UPDATE for Storm Shield 3.8.3
• Overview
• SS v3 iOS User's Guide (3.)
• SS v3 Android User's Guide (3.)
• Looking for Phone Call Alerts support instead?

Contact Support 4

• Storm Shield v3 User's Guide
• Submit A Help Request From Within the App
• Submit A New Support Ticket From This Website
• Link To App Store

New in Storm Shield (3.) 5

• Quicker access to radar (3.)
• Share weather alerts (3.)
• Severe weather forecasts in the app (3.)
• An iPad version (now a universal app) (3.)
• Emphasis on the most important weather info (3.)

FAQs: Apple Watch Support 1

• Storm Shield is now on Apple Watch!

Other Changes in Storm Shield (3.) 5

• How do I change between locations? (3.)
• How do I play the spoken audio for active weather alerts? (3.)
• Where do I manage my locations? (3.)
• Where do active weather alerts appear? (3.)
• Where do I manage weather alerts? (3.)

Configuring, Installing, and Uninstalliing (3.) 2

• How Do I Configure Storm Shield To Receive Weather Alerts? (3.)
• How do I uninstall Storm Shield? (3.)

FAQs: Current Location in Storm Shield 14

• How do I change between locations? (3.)
• Does the Background Tracking location feature affect battery life? (3.)
• Why does Storm Shield want to know my Current Location? (3.)
• Why is the location icon displayed in the status bar? (3.)
• How does Storm Shield use location information? (3.)

See all 14 articles

FAQs: Saved Locations in Storm Shield 9

• Do I Need to Save Locations in Storm Shield? (3.)
• How many Saved Locations can I set? (3.)
• How do I ADD A Location? (3.)
• How Do I DELETE A Saved Location?
• How do I change between locations? (3.)

See all 9 articles

FAQs: Receiving Severe Weather Alerts 12

• How am I notified about Severe Weather Alerts? (3.)
• What will a Storm Shield Weather Alert sound like? (3.)
• Can I customize the alert sound for specific Weather Alerts? (3.)
• Overview (3.)
• How do I add or remove weather alerts? (3.)

See all 12 articles

FAQs: Radar and Radar-View Related Issues 12

• How do I animate the radar map? (3.)
• How do I know if the map’s radar or cloud imagery is current? (3.)
• How do I switch between radar and clouds on the map? (3.)
• How do I Zoom and Move the map? (3.)
• Can I change the transparency of the radar or cloud imagery so I can see the map better? (3.)

See all 12 articles

FAQs: Weather Data 6

• How do I view a forecast? (3.)
• How do I show the storm-based polygon alerts on the map? (3.)
• Can I switch between Celsius and Fahrenheit? (3.)
• What Temperature Does Storm Shield Report? Is The Wind Chill Reported?
• Why Can't I Select "Weather Statements" For Notifications?

See all 6 articles

FAQs: Local Media Partners and BLOG Links 12

• Where did the "Local Forecast" section go? (3.)
• Where did School Closings go? (3.)
• Overview - Local Media Partners (3.)
• Why am I receiving alerts from my Local Media Partner? (3.)
• Where did the local forecast story from my local media partner go? (3.)

See all 12 articles

FAQs: Device Questions 9

• How do I send you a crash log file from my device for Storm Shield for iOS? (3.)
• I bought Storm Shield for iOS but have since upgraded to a new iOS device. Do I have to pay for Storm Shield again on the new iOS device? (3.)
• Storm Shield seems slow on my iOS device. Why? (3.)
• Will Storm Shield run on an iPad? (3.)
• What OS versions does Storm Shield (3.) support?

See all 9 articles

FAQs: Errors in the app, Internet Connection issues 3

• I get a "Download Failed, Try Again" error message in the Location Card at the bottom. (3.)
• Overview - Errors in the app. (3.)
• Why don't I see any data in the app? (3.)

FAQs: Other Questions 4

• Overview - Other Questions. (3.)
• User-Tips For Apple Refund Requests (3.)
• Apple Apps Store Refund Policy (3.)
• Landscape View

FAQs: v2. for Android and iOS 1

• FAQs for Storm Shield (2.) for Android