Check your device’s iOS Settings app to see if Location Services are enabled for Storm Shield (Settings > Privacy > Location Services > verify “Location Services” is enabled, then scroll through the list of apps to locate Storm Shield and verify it is enabled). 


iOS Location Services rely on a combination of GPS, cellular, and Wi-Fi signals to determine your location (for more information on Apple Location Services, click here). If you’re in an area where these signals are weak or unavailable, Storm Shield may not be able to locate you even if Location Services are enabled.