The developers are working on a bug when onboarding some of our users.  If you are receiving an error when trying to add your location within the onboarding screen, please try the steps below and use the zip code provided within the steps. We are very sorry for the inconvenience!


1) Uninstall the app 
2) Reinstall the app
3) When asked for a location, please enter in the zip code 45202 
4) Once you are on the map screen, you can tap the Locations icon 
5) You can remove that zip code and enter in your desired zip code


Screenshots below for reference: 





If this does not seem to help, please reach out to our support team at support@stormshieldapp.com .  When reaching out to the team, please provide a screenshot of your device Settings > About Phone page.