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• My subscription is not recognized. What should I do?

  If you are having trouble accessing the in-app subscription that you purchased, please try the steps below.   1) Uninstall th...

• Troubleshooting Guide: I'm not receiving Alerts

  👉 FAQ:  I'm not receiving push notifications for alerts. What should I do?   The Storm Shield app uses polygon-based alerts f...

• How do I set up Storm Shield?

  Thank you for downloading the Storm Shield app. Below are the recommended instructions on how to set up your app so you can r...

• Refund Policy

  Last updated: April 29, 2026At StormShield, we strive to make your subscription experience simple and smooth. This Refund Pol...